Refund & Shipping Policy 2017-05-11T18:25:18+00:00

Revive HAIR SKIN BODY Shipping Policy:

All orders are processed within 24 hours. We will Endeavor to have your items to you as soon as possible although deliveries range between 1- 5 business days depending on where you are in Australia.  Any orders placed on a weekend will be processed on the Monday.

No shipping or additional processing charges are incurred on gift voucher. We charge a flat rate of AUD $8.95 for every product order regardless of quantity.

Revive HAIR SKIN BODY ships vouchers Australia wide only via Australia Post. For product purchases, we only ship Australia wide at this time.

 

Revive HAIR SKIN BODY Timeframe:

Gift Voucher are despatched immediately via post. For product purchases, we use Australian Post. Allow up to 1-3 business days for Vouchers and 3-5 business days for product delivery.
Revive HAIR SKIN BODY is committed to providing exceptional customer service and high quality products. We endeavour to make sure that all products on our website are currently in stock and pricing is true and correct. Standard delivery time-frames are between 1-5 business days. If an order is not available or we are unable to full-fill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder, or a full refund.

Showpony hair extensioins will NOT be shipped. Once the purchase has been made you will need to pick up from instore to make sure the correct colour has been chosen. We will contact you to arrange a time.

 

Revive HAIR SKIN BODY Refund Policy:

We aim to deliver you the best skin care products and salon promotions via our easy to use website store. Please choose products carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange, or credit where goods are faulty, have been wrongly described, are different to the products purchased on the website or doesn’t do what it is supposed to do. In the case of gift vouchers, these can be swapped for alternative treatments in store if the treatment chosen doesn’t suit your needs, so long as it is within the validity & terms & conditions of the voucher.

Important Returns and Exchanges for Showpony Hair Extensions
We will not accept unauthorized returns of Hair Extensions. If you receive your purchase and are in any way unhappy with it, please contact us. Please also note… Once the hair has been removed from its original packaging we are unable to accept a return. If you have been authorized to return a product it MUST be returned in its original packaging and in the same brand new condition in which you received it. If an item is returned and we deem that it has not been returned to us in the original brand new condition in which it was sent, then the item will be returned to you at your cost and no refund issued.

If you have purchased Clip In Extensions, please inspect the hair BEFORE removing the bindings from the hair. Once the bindings have been removed we cannot accept a return. If hair has been cut or coloured/altered in any way returns cannot and will not be accepted under any circumstances. We offer no warranty or guarantee on hair that has been coloured. Do so at your own risk. If a clip is loose these can easily be restitched back on using normal needle and thread. If a clip is broken, we will happily send you a replacement clip so that you can sew it back on. We will even include a few spares for you. Clips can and do break/come loose etc and as such we will replace the clip, but not the entire hair extension set. Clips are considered a consumable part of the hair extensions. Removing the bindings indicates acceptance on your part that the hair is in good condition and suitable for your use. If we are refunding your purchase for any reason only a refund of the purchase price will be issued. Postage costs are non-refundable. Return postage is at the expense of the purchaser. We will not cover return postage costs and parcels marked “Return to Sender” will be refused. Hair Extensions are classed as”human product” Health Department regulations restrict us from accepting returns of Hair Extensions. If you are unsure of a colour, please call us on 03 5221 3332.

 

Product Disclaimer

All products sold by Revive HAIR SKIN BODY are 100% authentic products purchased from reputable wholesalers or directly from the manufacturer. We guarantee that all products are sent out in as new condition in original manufactures packaging.

We strongly recommend that all products be used in accordance with the manufactures instructions, as marked on the product. We hold no responsibility for the intentional misuse of any product that may result in harm to the user.

Terms and Conditions

All material on this site, including, but not limited to images, illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are owned by Revive HAIR SKIN BODY and its related companies. Material on this website is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Skin Care Delivered.

The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.